Operational Resilience

Operational Resilience Consulting for FCA-Regulated Firms

Practical, senior-led operational resilience consulting for UK financial services, from important business service mapping to DORA readiness and board reporting.

FCA and PRA operational resilience obligations

UK regulated firms must identify their important business services, set impact tolerances and demonstrate they can remain within them through severe but plausible disruption. We help boards translate PS21/3 and SS1/21 into practical scenarios, mapped dependencies and evidenced testing, not paperwork.

DORA readiness for UK firms

The Digital Operational Resilience Act applies to EU financial entities and reaches UK firms via EU counterparties, group entities and cross-border services. We assess DORA exposure, map it against existing FCA obligations and build a single, non-duplicative control set.

Important business services and impact tolerances

Defining what actually matters to customers and the market, then quantifying how long a disruption can last before harm becomes intolerable. We facilitate the analysis with business, technology and risk leaders together, so tolerances are owned, not imposed.

Third-party and concentration risk

Most resilience failures start with a supplier. We strengthen due diligence, exit planning, sub-outsourcing visibility, incident notification and continuous monitoring, aligned with the FCA critical third-parties regime and DORA's ICT third-party rules.

Incident response and cyber resilience

Preparation, executive decision-making, communications, recovery and lessons-learned, so incidents do not become crises. Includes cyber incident exercising, ransomware scenarios and regulator-facing reporting.

Cyber security board reporting

Clear, comparable reporting for boards and audit committees covering material risks, control effectiveness, supplier exposure, incident trends, regulatory obligations and progress against the resilience roadmap.

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Strengthen your operational resilience posture